Terms & Conditions

Effective Date / Last Updated: September 12, 2026

Welcome to the Factory Outlet Trailers Inc. (“we,” “us,” “our”) website (the “Site”). By accessing or using the Site — including submitting a contact form, requesting a quote, or otherwise providing your information to us — you agree to these Terms & Conditions. If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes. You agree not to:

  • Submit spam, abusive language, or unlawful content through any form on the Site;
  • Attempt to interfere with the Site’s normal operation or security;
  • Use the Site in a way that violates any applicable law or regulation.

We may refuse, remove, or delete any submission that violates these Terms, at our discretion.

2. Website Content and Accuracy

Trailer descriptions, specifications, images, and pricing displayed on the Site are provided for general information purposes and are subject to change without notice. While we make reasonable efforts to keep this information accurate and current, errors can occur, and availability is not guaranteed. Please contact us directly to confirm current pricing, specifications, and availability before making a purchase decision.

3. Contact Forms and Communications

Purpose and consent. When you submit a contact form or otherwise provide your name, email, or other details to us, you do so voluntarily, to receive a response or support regarding your inquiry. You consent to our collection, use, and disclosure of that information strictly to address your inquiry, improve our services, and meet any applicable legal or regulatory obligations, as described in our Privacy Policy.

No guarantee of response. We aim to respond to every inquiry where feasible, but we are not liable for any failure to respond.

Withdrawing consent. You may withdraw your consent to further communication at any time by contacting us using the details in Section 9. You also have the right to request access to, or correction of, your personal information — see our Privacy Policy for details on how to exercise these rights.

Avoid sending sensitive information. Please do not submit sensitive information (such as financial account numbers) through the contact form or other unsecured channels.

4. Text Messaging (SMS)

Factory Outlet Trailers sends text messages about trailer inquiries, quotes, orders, service, and related follow-up only to customers who have provided their phone number and given consent to be contacted by text. Consenting to receive texts is separate from, and is not a condition of, submitting a contact form or making a purchase.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply HELP for help or STOP to unsubscribe at any time.
  • Carriers are not liable for delayed or undelivered messages.

This texting program is subject to Canada’s Anti-Spam Legislation (CASL), which is administered by the CRTC. Complaints about our privacy practices generally (access, correction requests) are handled separately — see our Privacy Policy for the correct regulator.

5. Intellectual Property

All content on the Site — including text, graphics, logos, images, and the Site’s design — is owned by or licensed to Factory Outlet Trailers Inc. and is protected by Canadian and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from Site content without our prior written permission, except for personal, non-commercial use.

6. Third-Party Links

The Site may contain links to third-party websites (including manufacturer or partner sites) that are not owned or controlled by us. We are not responsible for the content, accuracy, or practices of any third-party site, and including a link does not imply our endorsement of it.

7. Disclaimer of Warranties and Limitation of Liability

The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including as to accuracy, completeness, or fitness for a particular purpose. We use reasonable security safeguards to protect the Site, but no online system is entirely secure, and we do not guarantee uninterrupted or error-free access.

To the fullest extent permitted by law, Factory Outlet Trailers Inc. is not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the Site. Nothing in this section limits any liability that cannot be excluded under applicable Alberta or Canadian law.

8. Governing Law and Changes to These Terms

These Terms & Conditions are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Alberta.

We may update these Terms at any time. Changes take effect once posted to this page, and continued use of the Site after changes are posted means you accept the revised Terms. We encourage you to review this page periodically.

9. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

Factory Outlet Trailers Inc.
80010 475 Ave E, High River, AB, T1V 1M3, Canada
blair.anderson@fot.ca
1-888-965-6064
www.fot.ca